Do you want to know what is Cigna health and life insurance? When looking up terms related to insurance or doing research around insurance, a constant term that you will most likely encounter is Cigna.
If you still need to learn about the name, or if you have heard about it but need a full understanding of what it’s about, then this article will go into detail about Cigna and all you need to know about it.
First, you need to know that Cigna is a global health services company that aims to improve the health, well-being, and peace of mind of as many people as it serves.
Cigna is known for its comprehensive range of health insurance products and life insurance policies aimed at providing financial protection to policyholders and their families and loved ones.
They invest heavily in reaching as many people as possible with their product offerings, which can explain why they keep popping up each time you look up terms related to what they offer.
In this article, we will examine everything about Cigna Health and Life Insurance.
First, we will discuss the company’s brief history, then discuss its product offerings and approach to serving customers. It promises to be an interesting read,.
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Now, let’s get started.
History Of Cigna
Cigna was founded as far back as the year 1792; because of that, you can rightly refer to it as one of the oldest insurance companies in the world.
They were initially known by the name Insurance Company of North America, but as time passed, the company underwent some changes, such as mergers and acquisitions.
A significant event occurred in 1982, and that was the merger with Connecticut General Life Insurance Company; this birthed the entity we now know as Cigna.
Looking at the history of Cigna and how far they have come, we see that they have amassed a massive amount of extensive experience and expertise in the insurance industry.
What Countries Are Covered By Cigna?
As of the time of writing this article, Cigna operates in more than 30 countries and serves more than 180 million customers worldwide.
These countries are categorized under Area 1, which includes the USA, Canada, and the Caribbean.
Area 2 consists of all other countries not counted in Area 1 and Europe, and then Area 3 includes countries in Europe.
One advantage of having such a massive presence in countries other than the United States is that it allows them to offer a wide range of products that uniquely serve the needs of their customers, be they individuals, families, or businesses.
Due to its presence in different countries worldwide, the company is committed to global health and wellness.
This commitment is evident in its efforts to provide access to affordable healthcare solutions worldwide.
How Many Lives Does Cigna Cover In The US?
It is important to note that Cigna started in the USA, so it is no surprise that they cover many lives in the US.
Their health and life insurance policies cover these lives. It is documented that the total number of lives that Cigna covers in the USA is around 19.8 million.
These lives are either on their health insurance or life insurance policy and probably hopped on their pharmaceutical services.
Cigna is all about health and wellness products, and they continue to strive to expand their reach to more lives. The record above was at the time of writing this article.
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What Does Cigna Do?
We pointed out earlier that Cigna is a global health service company dedicated to serving people and improving their quality of life.
With an employee strength of over 74,000, Cigna serves over 180 million customers worldwide.
They provide life and health insurance products in addition to quality care, and we will be briefly looking at some of their product and service offerings below:
Health Insurance Products
One of Cigna’s products is health insurance, which caters to the needs of its customers. It includes family plans, individual plans, and employer-sponsored health benefits.
We will focus the spotlight on some of their primary health insurance products.
Individual and Family Health Insurance Coverage
Under this kind of policy, coverage is specifically tailored to the unique needs of individuals and families; it is subdivided into Health Maintenance Organisation (HMO) Plans, Preferred Provider Organisation (PPO) Plans, and Open Access Plans.
Under HMO, you choose a primary care physician who coordinates all healthcare services and refers you to a specialist in cases requiring specialist care and treatment.
The primary care physician has to be one under the HMO.
For PPO, you have more flexibility in choosing your healthcare provider. As a member, you are allowed to see a doctor without a referral, although it is less expensive when the provider is in-network.
Open access plans can be seen as a combination of the two plans above. You enjoy the flexibility of seeing specialists without a referral while using a primary care physician for general health management.
Employer-sponsored Health Insurance Coverage
As the name suggests, these are health plans employers sponsor for their employees. This plan includes Group health insurance, Cigna Surefit, and Cigna Level Funding.
In Group Health insurance, businesses are offered group health insurance plans that meet their needs regardless of size.
They include medical, vision, dental, and wellness programs. In Cigna Surefit, there is a focus on local collaborative care.
It offers employees a personalized and affordable healthcare solution.
Cigna Level Funding is a self-funding solution offered to small to mid-sized businesses that combine the financial predictability of fully insured plans with the cost savings that come with self-funding.
Supplemental Health Insurance
Under this type of insurance, we have specific plans like dental insurance, vision, accident, and critical illness insurance.
Just as their names suggest, they cater to those different circumstances. Dental insurance covers preventive care, basic procedures, and all major dental work.
The same goes for vision insurance, which covers all routine eye exams, contact lenses, and eyeglasses.
Accident insurance does cater to costs associated with accidental injuries or loss of income that results from accidents.
Finally, critical illness insurance provides funds for the treatment of critical illnesses like cancer, heart attack, stroke, etc.
Medicare Plans Or Insurance
These plans offer comprehensive healthcare coverage, including hospital insurance, medical insurance, and prescription drug coverage, which are categorized as Part A, Part B, and Part D, respectively.
These plans often include extra health benefits like dental and vision care.
Life Insurance Products
Life insurance generally caters to policyholders and their families. It provides financial security and peace of mind for policyholders as their families would get an economic soft landing on their demise.
Cigna offers life insurance products, they include:
Term Life insurance typically provides coverage to policyholders for a specific period of 10-30 years. Holders’ beneficiaries receive a death benefit when the holders pass away within the term agreed in their policies.
This plan is generally the more affordable of all life insurance products.
Permanent Life Insurance
This particular plan is further subdivided into whole, universal, and Variable Life Insurance.
Whole life insurance provides lifelong coverage, and it comes with a fixed premium and accumulated cash value that grows over time.
Universal life insurance offers a flexible premium instead of a fixed one. It also comes with accumulated cash value that earns interest along the way.
The holders of this policy can adjust their premium and death benefits within certain limits.
Variable Life insurance lets policyholders invest the accumulated cash value in other investments, such as stocks and bonds.
Another important feature of this plan is that the death benefit and cash value can fluctuate depending on how well or poorly the investments perform.
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What Are The Benefits Of Cigna Health And Life Insurance?
When you decide to choose Cigna for your health and life insurance needs, you get to enjoy the following key benefits:
Global Network: Cigna has a presence in over 30 countries and an extensive network of healthcare providers worldwide.
This means that you have unrestricted access to high-quality care providers regardless of where you live.
Financial Security: Their life insurance policies offer financial protection for beneficiaries, ensuring that whenever policyholders pass away, their families and loved ones are guaranteed to be taken care of even in the absence of their benefactor.
Customer support: We live in an age of business where customer support matters before you choose to patronize or use a service.
You want to be sure that the company can respond to you if you need their attention, and Cigna has excelled in this aspect over the years.
You get customer support 24/7 through their various well-developed channels, such as Email, phone, and online chat.
Comprehensive Coverage Options: We touched on some of Cigna’s product offerings; there are more.
This is a testament to the fact that Cigna has a wide range of health and life insurance products from which its customers can choose.
Whether individuals or businesses, there is coverage for everyone, and these coverages are tailored to their specific needs.
Innovative Health Programs: Members can maintain their health and well-being by participating in Cigna’s innovative health and wellness programs, preventive care services, chronic condition management, etc.
These programs are designed to be add-ons for customers.
How Long Does It Take For Cigna To Process A Claim?
In as quickly as five Business days, Cigna processes policyholders’ claims as long as all the paperwork is correctly completed and received through their approved channels, such as fax, emails, etc.
Claims can also be submitted through their online platforms; navigate to the Cigna secure Customer area to do that.
Cigna has designed the system of processing claims to be this quick as a way of showing their dedication to providing customers with excellent customer service by making sure that their refunds are processed in record time.
The process usually entails checking each claim to be accurate and complete once received.
The claim is checked and handled correctly if all necessary details are submitted.
Customers requiring prompt reimbursement to cater for their medical costs would find this helpful.
Why Cigna Insurance?
The reasons are plausible. Cigna has extensive coverage and a wide global reach.
Their extensive and comprehensive coverage provides holders with a wide selection of health, life, dental, and vision insurance products as their needs require.
Due to their vast network of healthcare providers and facilities, you enjoy convenience, quality of service, and peace of mind. You are unlimited in options.
Due to their primary focus on preventive care and wellness, they rolled out Programs meant to improve the general health of their users.
They also excel in customer service. You can always call them through their various customer service channels and be sure to get an effective response.
Due to their being in business for a very long period, they have grown into a sophisticated business that deploys cutting-edge technology to offer simple policy management.
Overall, there are many reasons to choose Cigna. They have been around for a long time, and with a vast network of over 180 million users, they must be doing something right regarding health and life insurance.
With a solid track record of providing easily accessible and effective services worldwide, you can never go wrong with Cigna.
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Final Thought
We have done justice to what Cigna is about and what they offer. Their health and life insurance package offers a wide range of products designed with their customers’ specific needs in mind.
There is something for everyone, whether an individual, family, or business. Cigna has a rich and long history that has evolved and grown over the years.
In addition to its rich history, it has built a solid global presence. With their dedication and commitment to innovation and customer satisfaction, they have excelled excellently as a leading health and life insurance provider.
When customers choose them, they would be choosing peace of mind, knowing that they are covered by an experienced and dependable insurance company that has their health and financial well-being at heart.